Or, they might ask you to pay in iTunes vouchers. If neither option is available, they'll ask you to go to Western Union to make a payment.
Sometimes they might ask you to do a bank transfer or credit card payment to pay for these services. The scammer will then show you what they claim are problems and they'll say they can resolve the problems for a fee. Once the scammer has your attention, they'll often ask you to log on to your computer and download an application (for example, "TeamViewer" or "AweSun"). For example, "you must pay your account now or you'll lose connection immediately". The caller may also use scare tactics to create a sense of urgency. That Spark has had an internal breach which means your modem, email or device has been hacked.That they need you to update your information with them.They understand you’ve had Fibre installed and they’d like to run some tests.They’ve received a report that you’re experiencing slow internet.There's a problem with your phone, internet or computer.The caller will usually say something like one or more of the following: This scam is when you get a call and the caller says they're from a trusted organisation like Spark, another telecommunications company or Microsoft. To report the scam forward the text message directly to the DIA on 7726. If you have used these same passwords for any other accounts, then these also need to be changed. If you have logged in to any accounts or apps using a password since downloading the app, you must change that account password. If you think you’ve already downloaded this app, we encourage you to perform a factory reset on your phone ASAP. Please do not click on the link, text, or call the number back, and refrain from downloading any apps that don’t come directly from the Apple or Google App store. This is not a genuine text message, and the app is suspected to be a form of malware, known as "Flubot". The malware is mainly being spread by scam text messages, the content of which is changing all the time. If downloaded it can gain access to certain functions on your handset. Flubot is a malware disguised as an application or update.
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